Checkout identifies the store currency, total and payment choices offered for an order. Preparation begins only after authorization and acceptance.
Authorization and security
A bank or payment provider may authorize, decline, review or temporarily hold a transaction. Incomplete billing data can prevent approval, and an authorization hold is not confirmation that an order was accepted. Ask the issuer about a decline and do not send payment credentials by email. Footer card marks are display symbols, not records of individual payment tests.
Payment questions and returned funds
For order-related payment help, use Contact Us. A free prepaid label is included with the package for an approved mailed return, and no restocking fee applies. Exchange decisions depend on review and inventory. An approved refund is processed and initiated to its original payment method within 10 days, while the bank may take longer to show it.