Use this mooncat site lawfully and do not interfere with its operation or other visitors. Product details, pricing, availability and imagery can be corrected when an error is identified; light and display settings may affect the perceived shade.
Orders and delivery
An order is an offer to buy. Acceptance depends on stock, accurate customer details, payment authorization, security review, displayed charges and delivery availability. After authorization, handling usually takes 1–2 business days. Once the carrier receives the parcel, estimated transit is 4–6 business days. Further delivery information is in the Shipping Policy.
Returns and exchanges
A request may cover a problem item or an eligible non-defective item that is still new, unused and in original condition. This includes a change of mind or a mistaken option choice. Submit the request within 30 days after delivery. A free prepaid label is included with the package for an approved mailed return, and no restocking fee applies. Exchange decisions depend on review and inventory. An approved refund is processed and initiated to its original payment method within 10 days, while the bank may take longer to show it. The Refund Policy provides the full procedure.
Site materials receive applicable intellectual-property protection. Liability is limited only where law permits, and mandatory consumer rights remain. Questions can be sent through Contact Us.